The Purple Mattress Customer Service

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It’s easy to pick out any mattress you like and then call it a day. Yes, you save some dollars and perhaps you’ll save some time researching, but spend enough nights on a random mattress and then you’ll begin to wonder why you wake up more tired and exhausted than the night prior.

Purple Mattress aims to solve the problem by studying the elements that make a comfortable sleep more enjoyable with unique technologies like their Purple Grid Layer, which gives the mattress a certain feel different than other mattresses on the market. This article will explore the possibilities of whether Purple Mattress is a choice for your next mattress investment.

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Before you continue, you may want to watch this video by Mac Dingle on YouTube that gives a quick review. After, you will want to read the rest of the article for a more comprehensive review.

What is Purple Mattress? The Purple Mattress Customer Service

The Purple Mattress, or simply “The Purple,” is a mattress made of all foam, which means it does not have springs, and uses Purple’s proprietary grid layer that utilizes a “hyper-elastic polymer.” The layer, also known by the name of Purple Grid Layer, is comprised of a comfort layer and a support layer made from polyfoam.

Purple Purple comes in at only one firmness levelmedium-firm and is available in a variety of sizes directly to your door. This is in line with the growing tendency in DTC or direct-to-consumer mattress companies that use lower overhead to improve the actual product itself.

Who Started Purple Mattress?

Purple has some imaginative names especially twins Terry as well as Tony Pearce, who are material and manufacturing experts, respectively. They used both their expertise to develop modern versions of things they believed required more attention in terms of structure and comfort.

The result was the creation of Floam, a high-tech cushioning fluid that is used in a variety of products, from footwear to medical instruments. The issue of Floam has been that the product was usually only available for institutional bodies as the price to develop the technology was prohibitive.

The brothers set out to design a lower costing Floam and then came up with their own Hyper-elastic Polymer. Flexible, soft, and long-lasting, the Hyper-elastic polymer quickly became the primary element that is what makes a Purple mattress supportive yet supple at the same time.

The Purple Mattress Customer Service

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What makes it different from what is the Usual Mattress?

Purple comes in different sizes from twin to California king, and provides the famous cushioning their unique fabrics provide. The “Purple grid” is the most fundamental aspect of what makes Purple a unique mattress, as it acts as a memory foam, but provides an even more responsive bounce. The foam is made in a grid system that allows airflow to pass via the spaces between the foams, which regulates temperature without sacrificing its overall comfort.

The mattress’s construction is exemplary. Each mattress is constructed with a 2-inch Purple unique grid with an additional 3.5-inch Polyfoam layers. This is supported by 4 inches of polyfoam with high density, the standard for all full-foam mattresses to give the entire cushion form and structure.

This construction is further enhanced by a polyester-viscose blend fabric that helps to regulate temperature and gives an excellent cool feel. Expect each mattress to be around 9.25 inches tall and thick enough to fit most body shapes, and applicable for all standard sheets.

To put it in layman’s terms, look for a mattress that’s semi-firm (called “medium-firm”) with an affordable price, while also providing top-quality and modern materials. Furthermore, Purple comes with several variations, including the Hybrid or Hybrid Premier. Hybrid Premier. Mattresses that are accustomed to coil support can choose these hybrids to get a similar experience, but with the added benefit of Purple’s exclusive technology.

What Benefits Can I Expect?

How does this compare to a normal mattress? And how will it benefit you, the sleeping person? While there are many aspects to sleeping and the elements that influence it, some generally accepted factors will be considered when you buy a mattress.

Stress Relief

Stress Relief which is also called Pressure Relief according to what some might call it, is one of the most vital points of using the Purple mattress. If you’ve ever had to wake up with a stiff back or if you need to always stretch out in the morning then you’re likely sleeping in the wrong mattress. It’s not providing enough pressure relief, and perhaps not enough support throughout its construction.

Purple Grid Purple Grid is most likely one of the primary reasons Purple really shines in alleviating pressure and relieving strain to your body. Their unique grid technology can help contour the body to provide the most comfortable and cozy feel. A lot of lower-end mattresses have the issue of sleepers sinking too far in; with Purple, you can rest comfortably. Purple mattress (the original , as well as all its variants) it has the right amount of comfort and the right amount of support so that you can lay down without sinking completely down.

This is especially important to those who suffer from discomfort when they sleep in certain positions. The use of a good pressure reliever helps ease discomfortwhich is all the more essential to certain sleep positions.

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Structure Retention

A frequently overlooked element of mattresses vital in their general quality the way they maintain their shape when weight is distributed around the sides– an aspect of the mattress that is commonly referred to as “structure retention.” This is often where all-foam mattresses falter as they lack structural support specifically based on the materials they use.

In terms of Purple mattresses specifically the bed’s original design has the same problem that all-foam mattresses suffer from regarding this structure retention. But due to the more elastic material, they Purple Original does tend to maintain its shape more. This is definitely beneficial for those who need the most surface area as improved edge retention results in being able to utilize the entire bed without worry about sinking.

This is further enhanced by these Purple Hybrid and Hybrid Premier models, which have inner coil springs. This more traditional, yet still effective technology can be found in numerous mattresses available today. These hybrid mattresses combine the elasticity of the grid layer in Purple with the stability of copper coils, giving you more responsive edges, keeping your bed in place whenever you want to, and off the bed when you aren’t.

Temperature Regulation

A factor in mattresses that can affect the quality of sleep you get at night is the way it regulates your body temperature. While it’s unlikely to think that mattresses are cooling by nature, many of the cushions available on the market are designed specifically to have gaps and spaces between the foams to allow air to circulate.

The problem with all-foam mattresses is they can trap heat, especially those made primarily out of memory foam. Unlike coil-mattress that are made of coils, the heat generated by your body’s friction and movement don’t have a place to go, so the heat will quickly accumulate.

But, Purple’s line mattresses solves this issue primarily due (again) in part) to its top-most elastic Purple grid layer. Since the Purple grid is designed with open spaces, air can flow more freely between all of the foam layers. This avoids the pesky trapped heat issue other mattresses suffer from and helps keep you asleep all night long.

Motion Transfer

One of the mattress aspects which you’ll likely will see frequently on informationmercials is those that show “motion transfer” or the degree to which the mattress is in transferring motion across its surface. It’s usually demonstrated by having the glass of wine (or wine) placed on one side of the bed, and something heavy drop on the other (usually a bowling ball or a person to illustrate the weight). A bed that is motion-resistant would ensure that the glass would not tip over in spite of the sudden movements to the opposite side.

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Practically speaking, you’ll want mattresses that have minimal motion transfer as this keeps you asleep whenever someone enters or leaves the mattress. The final thing you’d like is for yourself and all things in your room to suddenly jump up when someone is seated on the mattress. In contrast to the issues that result from temperature regulation foam mattresses have a distinct advantage since they are able to transfer minimal or the side and have no movement at all between sides. This is particularly true of the Purple mattress’s original. It uses the same materials for foundation as many foam mattresses. Still, it is enhanced with a newer top layer of hyper-elastic foam.

Be aware that Purple Hybrid and Hybrid Premier mattresses could carry a little more movement on their surface due to their use of inner-coil mechanism. In exchange for support you lose in the isolation of movement. Though it may not be the same as full-on in-seam mattresses don’t expect to be able to balance an ice-cream cone and a glass of wine on the same bed without it leading to the creation of a mess.

Mobility

As a result of the concepts of structure and isolation from movement retention is the concept of mattress mobility. If a mattress boasts of its ability to contour to your body, you should also expect some aspect of motion inhibition. Naturally, it is more difficult to get out bed when you feel completely in the bed.

Although this might not be an issue for all sleeping people, certain users expect a little more responsiveness or “bounce in the opposite direction” from the mattress. Purple is able to balance this well, despite being the only foam mattress. Memory foam typically has the issue of completely sinking the body of the user and making it particularly difficult to get out of bed. The proprietary Purple grid layer is the reason because it can mimic memory foam contouring but improved on it by adding an extra layer of elasticity.

You can expect this ease of movement to improve even further with their Hybrid as well as Hybrid Premier variants. Innerspring mattresses usually have better performance in terms of movement than memory foam.

Who Is This Best For?

Mattress experts often suggest certain types of cushioning for different sleeper types. If you don’t know what type of sleeper you could be, simply observe the posture you generally end up in in the evening. You are generally classified by three categories: Side, Back, as well as Stomach Sleepers. What is the best mattress in each of these types?

Side Sleepers

This is the primary target market for Purple as their mattresses provide pressure relief for people who sleep on their sides in mind. If you’re a side sleeper you should expect to be supported for your spinal alignment. You should get the correct amount of support, so you don’t experience painful pressure points throughout the night. If you’re heavier-set, you might need more support than the one that Purple provides.

Back Sleepers & Stomach Sleepers

Back sleepers also need the support of your lumbar area and a little bit of pressure relief. In addition, those who sleep more often may want to opt for an extra firm mattress since Purple might feel too soft. These sleepers could end up sinking too deep on the bed. If you’re between 130 and 230 points, this should be the best option for you. Still, preferences will definitely vary from one person to the next.

The support issue is ever more frequent with stomach sleepers. They’ll certainly require a much firmer support base to prevent the accumulation of any pressure points that could strain shoulders, necks, as well as lower backs. As a stomach-sleeper who is heavierthat is more than 130 pounds— will definitely require a much firmer bed type.

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How Much is a Purple Mattress?

The original Purple mattress keeps entry costs low to its twin mattress to ensure that apprehensive users can begin to enjoy the Purple differences with no harm on their pockets. At $599, you can have their twin mattress delivered to your door. For larger sizes, such as King and Queen, be prepared to spend above the $1,000 mark, with a specific figure of $1,199 and $1.499, respectively. The Purple Mattress Customer Service

If you’re thinking of purchasing one of the Purple Hybrid or the Hybrid Premier you can expect to pay close to twice or even triple the cost of the initial mattress. This makes the Hybrid mattresses somewhat out of range for users who are on a tight budget or who are still uncertain about purchasing from Purple. The Purple Mattress Customer Service

What’s great about Purple, though, is that they provide an overnight trial of 100 nights that allows you to try the mattress before fully committing to the purchase. Be aware that you’ll have to use the mattress for 21 consecutive nights as part of its “break-in” period. If you still find that you’re not happy about the bed, you can get a full refund at no cost. Simply contact Purple to request that your purchase be reversed.

Final Words

Purple mattress is a great choice for people who want a soft but sturdy mattress that holds its shape better than memory foam, provides its responsiveness and maintains the contouring feature that foam mattress users enjoy. There are also additional features , like an adequate temperature control as well as movement isolation, making it more durable than your typical mattress. The Purple Mattress Customer Service

The price is relatively easy to understand and is especially so in the case of the twin size as a starting room. But be warned that larger sizes and more costly models can easily double or triple the cost you’ll pay. In any event, you do have the option of using their trial of 100 days– just be certain to take it up after two weeks of “break-in” duration. The Purple Mattress Customer Service

If you’re on the lighter side weight-wise, and you’re a regular side sleeper. In that case this mattress suggestion goes double since it provides sufficient support for the way you sleep. Though if you fall more on your heavier side, and you tend to sleep on your stomach, it is possible to opt for something with a little more support.

For a better alternative then it’s a good idea to explore different mattress brands, such as DreamCloud. DreamCloud has a good variety of mattresses of varying firmness, so you can choose a comfortable mattress when you require it and a more softer mattress to sleep on when you don’t. Furthermore, DreamCloud does come up a bit less expensive, so people looking to save money could be able to benefit from having a look DreamCloud a check.

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Frequently Asked Questions The Purple Mattress Customer Service

Does Purple provide additional services such as Mattress Removal?

As opposed to other direct-to-consumer mattresses Purple doesn’t have what you would call a “white-glove” solution that can take care of your old bed or even services such as mattress set-up. If you purchase a Purple mattress you’ll need to handle the removal of the old mattress and the installation of the new one. Make sure you give to the Purple mattress a couple of hours to expand before using it, as it usually is packed in a box.

Are there any warranty with a Purple Mattress?

There are two warranties available for Purple mattresses, one that covers the cover’s outer layer and an interior one. With regard to your cover you can count on at least 2 years of coverage for any defects that the cover is able to provide. In the case of the interior, you will have at least 10 years of warranty that covers any defect. Just make sure you take into consideration that body indentations-that are caused by sleepers with heavier weights or just frequent use-are not covered under warranty if they’re not more than 1 inch in depth. Customers must also cover any relevant shipping costs which may arise from delivery and return.

How does Shipping Work for Purple Mattress?

Purple mattress ships via FedEx to the contiguous 48 states of the US, while customers in Hawaii, Alaska, and Canada must pay a shipping fee. For international customers, Purple has yet to deliver any global address.

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